Shipping Policy

We ship most orders via UPS or Fedex the same business day when your order is entered before 2:00 PM in your time zone. Most orders are usually delivered the next business day, and most arrive in 1 – 2 business days!

We do our best to deliver the next business day, But next day delivery is not guaranteed due to possible out of stocks, weather conditions or issues outside our control.

A small number of items ship direct from the manufacturer and have longer lead times. For delivery times and shipping method details on each item, see the Shipping Information block on each product page underneath the item number. Please be aware that transit times do not include weekends, and deliveries only occur on business days: Monday – Friday.

Freight items usually require longer delivery times. Inside delivery or lift gate charges may apply, (see Freight Delivery details below).

Many “Freight Items” ship direct from the manufacturer and have longer lead times
Furniture and over-sized items unable to ship UPS receive a Flat rate shipping charge
A signature is required for all truck deliveries. Someone must be available during business hours to sign for a truck delivery, (Monday – Friday 8:00 am to 5:00 pm)

Residential Freight Deliveries may incur additional charges. Residential Freight shipments are tailgate delivery and do not include inside delivery or a lift gate.

This means the driver will bring the items to the rear of the truck, but will not assist you in bringing the products inside or taking the products off the truck. If inside delivery or a lift gate is required, please let us know in advance so we can make arrangements and inform you of any additional fees. Extra charges apply for all deliveries that require a lift gate.